Microsoft Teams Calling

3-hour Session

Microsoft 365 Voice provides a secure, reliable, and rich cloud-based phone system backed by Microsoft Teams. In this course, learn to use the calling features you need.

Course Topics:
•    Understand Call settings in Teams
•    Learn to set up a voicemail
•    Assign, remove and work with delegates
•    Learn to manage call history and voicemail
•    Be able to make an outgoing call and understand options, including holding and forwarding
•    Understand the difference between audio conferencing and PSTN
•    Manage audio conferencing bridges