Microsoft Teams Calling
3-hour Session
Microsoft 365 Voice provides a secure, reliable, and rich cloud-based phone system backed by Microsoft Teams. In this course, learn to use the calling features you need.
Course Topics:
• Understand Call settings in Teams
• Learn to set up a voicemail
• Assign, remove and work with delegates
• Learn to manage call history and voicemail
• Be able to make an outgoing call and understand options, including holding and forwarding
• Understand the difference between audio conferencing and PSTN
• Manage audio conferencing bridges