We provide post-training support to participants who have completed our hands-on training sessions within the Microsoft 365 business user course offerings.
As part of our 3 Month After-Training Support, we’re committed to providing timely and helpful responses to all support inquiries.
Response Time Commitment:
- Initial Response: We aim to respond to all support emails within 4 hours during business hours.
- After-Hours & Weekends: Emails received outside business hours will be responded to within 12 hours.
Post Training Support
Q: What does the 3-month support include?
A: You’ll have access to our support via our dedicated support email. We’re here to help with anything related to your training — from clarifying concepts to troubleshooting real-world applications.
Q: Do I need to sign up separately for this support?
A: No additional sign-up is required. Once your training is complete, your support period begins automatically.
Q: Can I get help with topics not covered in my training?
A: Our support is focused on helping you apply what you’ve learned. If you need help beyond that scope, we’ll do our best to guide you or recommend additional resources.