MS-102T00-A: Microsoft 365 Administrator
Duration: 5 Days
This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance. In Microsoft 365 tenant management, you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you explore how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments. The course then transitions to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect and Connect Cloud Sync. You learn how to plan for and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management. In Microsoft 365 security management, you begin examining the common types of threat vectors and data breaches facing organizations today. You then learn how Microsoft 365’s security solutions address each of these threats. You are introduced to the Microsoft Secure Score, as well as to Azure Active Directory Identity Protection. You then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you are introduced to the various reports that monitor an organization’s security health. You then transition from security services to threat intelligence; specifically, using Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint. Once you have this understanding of Microsoft 365’s security suite, you then examine the key components of Microsoft 365 compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You then delve deeper into archiving and retention, paying particular attention to Microsoft Purview insider risk management, information barriers, and DLP policies. You then examine how to implement these compliance features by using data classification and sensitivity labels.
This course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths.
Configure your Microsoft 365 experience
This module examines each of the tasks that an organization must complete to successfully configure its Microsoft 365 experience.
- Explore your Microsoft 365 cloud environment
- Configure your Microsoft 365 organizational profile
- Manage your tenant subscriptions in Microsoft 365
- Integrate Microsoft 365 with customer engagement apps
- Configure tenant-level sharing settings for SharePoint and OneDrive
- Configure tenant-level settings for Microsoft Teams
- Enable Unified Audit Logging in Microsoft 365
- Complete your tenant configuration in Microsoft 365
Manage users, licenses, guests, and contacts in Microsoft 365
This module provides instruction on how to create and manage user accounts, assign Microsoft 365 licenses to users, recover deleted user accounts, and create and manage guests and contacts.
- Determine the user identity model for your organization
- Create user accounts in Microsoft 365
- Manage user account settings in Microsoft 365
- Manage user licenses in Microsoft 365
- Recover deleted user accounts in Microsoft 365
- Perform bulk user maintenance in Microsoft Entra ID
- Create and manage guest users using B2B collaboration
- Collaborate with guests in a SharePoint site
- Create and manage contacts
Manage groups in Microsoft 365
This module provides instruction on how to create groups for distributing email to multiple users within Exchange Online. It also explains how to create groups to support collaboration in SharePoint Online.
- Examine groups in Microsoft 365
- Create and manage groups in Microsoft 365
- Create dynamic groups using Microsoft Entra rule builder
- Create a Microsoft 365 group naming policy
- Create groups in Exchange Online and SharePoint Online
Add a custom domain in Microsoft 365
This module provides instruction on how to add a custom domain to your Microsoft 365 deployment. It also examines the DNS requirements that are necessary to support a new domain.
- Plan a custom domain for your Microsoft 365 deployment
- Plan the DNS zones for a custom domain
- Plan the DNS record requirements for a custom domain
- Create a custom domain in Microsoft 365
Configure client connectivity to Microsoft 365
This module examines how clients connect to Microsoft 365. It also provides instruction on how to configure name resolution and Outlook clients, and how to troubleshoot client connectivity.
- Examine how automatic client configuration works
- Explore the DNS records required for client configuration
- Configure Outlook clients
- Troubleshoot client connectivity
Manage permissions, roles, and role groups in Microsoft 365
This module examines the use of roles and role groups in the Microsoft 365 permission model, including role management, best practices when configuring admin roles, delegating roles, and elevating privileges.
- Examine the use of roles in the Microsoft 365 permission model
- Manage roles across the Microsoft 365 ecosystem
- Explore administrator roles in Microsoft 365
- Examine best practices when configuring administrative roles
- Assign admin roles to users in Microsoft 365
- Delegate admin roles to partners
- Implement role groups in Microsoft 365
- Manage permissions using administrative units in Microsoft Entra ID
- Manage SharePoint permissions to prevent oversharing of data
- Elevate privileges using Microsoft Entra Privileged Identity Management
Manage tenant health and services in Microsoft 365
This module examines how to monitor your organization's transition to Microsoft 365 using Microsoft 365 tools. It also examines how to develop an incident response plan and request assistance from Microsoft.
- Monitor the health of your Microsoft 365 services
- Monitor tenant health using Microsoft 365 Adoption Score
- Monitor tenant health using Microsoft 365 usage analytics
- Implement Microsoft 365 Network Connectivity Assessments and Insights
- Implement Microsoft 365 Backup (Preview)
- Develop an incident response plan
- Request assistance from Microsoft
Deploy Microsoft 365 Apps for enterprise
This module examines how to implement the Microsoft 365 Apps for enterprise productivity suite in both user-driven and centralized deployments.
- Explore Microsoft 365 Apps for enterprise functionality
- Complete a self-service installation of Microsoft 365 Apps for enterprise
- Deploy Microsoft 365 Apps for enterprise with Microsoft Configuration Manager
- Deploy Microsoft 365 Apps for enterprise from the cloud
- Deploy Microsoft 365 Apps for enterprise from a local source
- Manage updates to Microsoft 365 Apps for enterprise
- Explore the update channels for Microsoft 365 Apps for enterprise
- Manage your cloud apps using the Microsoft 365 Apps admin center
- Add Microsoft 365 Apps for enterprise to Microsoft Intune
- Deploy Microsoft 365 Apps for enterprise security baseline
Analyze your Microsoft 365 workplace data using Microsoft Viva Insights
This module examines the workplace analytical features of Microsoft Viva Insights, including how it works, and how it generates insights and improves collaboration within an organization.
- Examine the analytical features of Microsoft Viva Insights
- Explore Personal insights
- Explore Team insights
- Explore Organization insights
- Explore Advanced insights
Explore identity synchronization
This module examines identity synchronization and explores the authentication and provisioning options that can be used, and the inner-workings of directory synchronization.
- Examine identity models for Microsoft 365
- Examine authentication options for the hybrid identity model
- Explore directory synchronization
Prepare for identity synchronization to Microsoft 365
This module examines all the planning aspects that must be considered when implementing directory synchronization between on-premises Active Directory and Microsoft Entra ID.
- Plan your Microsoft Entra ID deployment
- Prepare for directory synchronization
- Choose your directory synchronization tool
- Plan for directory synchronization using Microsoft Entra Connect Sync
- Plan for directory synchronization using Microsoft Entra Cloud Sync
Implement directory synchronization tools
This module examines the Microsoft Entra Connect Sync and Microsoft Entra Cloud Sync installation requirements, the options for installing and configuring the tools, and how to monitor synchronization services using Microsoft Entra Connect Health.
- Configure Microsoft Entra Connect Sync prerequisites
- Configure Microsoft Entra Connect Sync
- Monitor synchronization services using Microsoft Entra Connect Health
- Configure Microsoft Entra Cloud Sync prerequisites
- Configure Microsoft Entra Cloud Sync
Manage synchronized identities
This module examines how to manage user identities when you configure Microsoft Entra Connect Sync, how to manage users and groups in Microsoft 365 with Microsoft Entra Connect Sync, and how to maintain directory synchronization.
- Manage users with directory synchronization
- Manage groups with directory synchronization
- Maintain directory synchronization using Microsoft Entra Connect Sync security groups
- Configure object filters for directory synchronization
- Explore Microsoft Identity Manager
- Troubleshoot directory synchronization
Examine threat vectors and data breaches
This module examines the types of threat vectors and their potential outcomes that organizations must deal with on a daily basis and how users can enable hackers to access targets by unwittingly executing malicious content.
- Explore today's work and threat landscape
- Examine how phishing retrieves sensitive information
- Examine how spoofing deceives users and compromises data security
- Compare spam and malware
- Examine account breaches
- Examine elevation of privilege attacks
- Examine how data exfiltration moves data out of your tenant
- Examine how attackers delete data from your tenant
- Examine how data spillage exposes data outside your tenant
- Examine other types of attacks
Explore the Zero Trust security model
This module examines the concepts and principles of the Zero Trust security model, as well as how Microsoft 365 supports it, and how your organization can implement it.
- Examine the principles and components of the Zero Trust model
- Plan for a Zero Trust security model in your organization
- Examine Microsoft's strategy for Zero Trust networking
- Adopt a Zero Trust approach
Manage secure user access in Microsoft 365
This module examines the various features provided in the Microsoft 365 ecosystem for securing user access, such as Conditional Access policies, multifactor authentication, self-service password management, Smart Lockout policies, and security defaults.
- Examine the identity and access tools used in Microsoft 365
- Manage user passwords
- Implement Conditional Access policies
- Enable pass-through authentication
- Implement multifactor authentication
- Explore passwordless authentication options
- Explore self-service password management
- Implement Microsoft Entra Smart Lockout
- Explore Security Defaults in Microsoft Entra ID
- Investigate authentication issues using sign-in logs
Explore security solutions in Microsoft Defender XDR
This module introduces you to several features in Microsoft 365 that can help protect your organization against cyberthreats, detect when a user or computer is compromised, and monitor your organization for suspicious activities.
- Enhance Exchange Online Protection with Microsoft Defender for Office 365
- Protect your organization's identities using Microsoft Defender for Identity
- Protect your enterprise network against advanced threats using Microsoft Defender for Endpoint
- Protect against cyber attacks using Microsoft 365 Threat Intelligence
- Provide insight into suspicious activity using Microsoft Defender for Cloud App Security
- Review the security reports in Microsoft Defender XDR
Examine Microsoft Secure Score
This module examines how Microsoft Secure Score helps organizations understand what they've done to reduce the risk to their data and show them what they can do to further reduce that risk.
- Explore Microsoft Secure Score
- Assess your security posture with Microsoft Secure Score
- Improve your secure score
- Track your Microsoft Secure Score history and meet your goals
Examine Privileged Identity Management in Microsoft Entra ID
This module examines how Microsoft Entra Privileged Identity Management (PIM) ensures users in your organization have just the right privileges to perform the tasks they need to accomplish.
- Explore Privileged Identity Management in Microsoft Entra ID
- Configure Privileged Identity Management
- Audit Privileged Identity Management
Examine Microsoft Entra ID Protection
This module examines how Azure Identity Protection provides organizations the same protection systems used by Microsoft to secure identities.
- Explore Microsoft Entra ID Protection
- Enable the default protection policies in Microsoft Entra ID Protection
- Explore the vulnerabilities and risk events detected by Microsoft Entra ID Protection
- Plan your identity investigation
Examine email protection in Microsoft 365
This module examines how Exchange Online Protection (EOP) protects organizations from phishing and spoofing. It also explores how EOP blocks spam, bulk email, and malware before they arrive in users’ mailboxes.
- Implement anti-malware policies
- Implement anti-spam policies
- Detect messages with spam or malware using Zero-hour auto purge
- Explore anti-spoofing protection provided by Exchange Online Protection
- Explore other anti-spoofing protection
- Examine outbound spam filtering
Enhance your email protection using Microsoft Defender for Office 365
This module examines how Microsoft Defender for Office 365 extends EOP protection through various tools, including Safe Attachments, Safe Links, spoofed intelligence, spam filtering policies, and the Tenant Allow/Block List.
- Climb the security ladder from EOP to Microsoft Defender for Office 365
- Expand EOP protections by using Safe Attachments and Safe Links
- Manage spoofed intelligence
- Configure outbound spam filtering policies
- Manage email access in Microsoft 365
- Submit messages, URLs, files, and attachments to Microsoft for analysis
Manage Safe Attachments
This module examines how to manage Safe Attachments in your Microsoft 365 tenant by creating and configuring policies and using transport rules to disable a policy from taking effect in certain scenarios.
- Protect users from malicious attachments by using Safe Attachments
- Create Safe Attachment policies using Microsoft Defender for Office 365
- Create Safe Attachments policies using PowerShell
- Modify an existing Safe Attachments policy
- Create a transport rule to bypass a Safe Attachments policy
- Examine the end-user experience with Safe Attachments
Manage Safe Links
This module examines how to manage Safe Links in your tenant by creating and configuring policies and using transport rules to disable a policy from taking effect in certain scenarios.
- Protect users from malicious URLs by using Safe Links
- Create Safe Links policies using Microsoft 365 Defender
- Create Safe Links policies using PowerShell
- Modify an existing Safe Links policy
- Create a transport rule to bypass a Safe Links policy
- Examine the end-user experience with Safe Links
Explore threat intelligence in Microsoft Defender XDR
This module examines how Microsoft 365 Threat Intelligence provides admins with evidence-based knowledge and actionable advice that can be used to make informed decisions about protecting and responding to cyber-attacks against their tenants.
- Explore Microsoft Intelligent Security Graph
- Explore alert policies in Microsoft 365
- Run automated investigations and responses
- Explore threat hunting with Microsoft Threat Protection
- Explore advanced threat hunting in Microsoft Defender XDR
- Explore threat analytics in Microsoft 365
- Identify threat issues using Microsoft Defender reports
Implement app protection by using Microsoft Defender for Cloud Apps
This module examines how to implement Microsoft Defender for Cloud Apps, which identifies and combats cyberthreats across all your Microsoft and third-party cloud services.
- Explore Microsoft Defender Cloud Apps
- Deploy Microsoft Defender for Cloud Apps
- Configure file policies in Microsoft Defender for Cloud Apps
- Manage and respond to alerts in Microsoft Defender for Cloud Apps
- Configure Cloud Discovery in Microsoft Defender for Cloud Apps
- Troubleshoot Cloud Discovery in Microsoft Defender for Cloud Apps
Implement endpoint protection by using Microsoft Defender for Endpoint
This module examines how Microsoft Defender for Endpoint helps enterprise networks prevent, detect, investigate, and respond to advanced threats by using endpoint behavioral sensors, cloud security analytics, and threat intelligence.
- Explore Microsoft Defender for Endpoint
- Configure Microsoft Defender for Endpoint in Microsoft Intune
- Onboard devices in Microsoft Defender for Endpoint
- Manage endpoint vulnerabilities with Microsoft Defender Vulnerability Management
- Manage device discovery and vulnerability assessment
- Reduce your threat and vulnerability exposure
Implement threat protection by using Microsoft Defender for Office 365
This module examines the Microsoft Defender for Office 365 protection stack and its corresponding threat intelligence features, including Threat Explorer, Threat Trackers, and Attack simulation training.
- Explore the Microsoft Defender for Office 365 protection stack
- Examine the security policies and rules used in Microsoft Defender for Office 365
- Investigate security attacks by using Threat Explorer
- Identify cybersecurity issues by using Threat Trackers
- Prepare for attacks with Attack simulation training
Examine data governance solutions in Microsoft Purview
This module introduces Microsoft Purview, which is designed to meet the challenges of today’s decentralized, data-rich workplace by providing a comprehensive set of solutions that help organizations govern, protect, and manage their entire data estate.
- Explore data governance and compliance in Microsoft Purview
- Protect sensitive data with Microsoft Purview Information Protection
- Govern organizational data using Microsoft Purview Data Lifecycle Management
- Minimize internal risks with Microsoft Purview Insider Risk Management
- Explore Microsoft Purview eDiscovery solutions
Explore data management practices in Microsoft 365
This module examines how Microsoft 365 supports data governance by enabling organizations to archive content by using archive mailboxes and restore deleted data in Exchange Online and SharePoint Online.
- Explore archive mailboxes in Microsoft 365
- Enable archive mailboxes in Microsoft 365
- Restore deleted data in Exchange Online
- Restore deleted data in SharePoint Online
Explore retention in Microsoft 365
This module examines how data can be retained and ultimately removed in Microsoft 365 by using data retention policies and data retention labels in retention policies.
- Explore retention by using retention policies and retention labels
- Compare capabilities in retention policies and retention labels
- Define the scope of a retention policy
- Examine the principles of retention
- Implement retention using retention policies, retention labels, and eDiscovery holds
- Restrict retention changes by using Preservation Lock
Explore compliance in Microsoft 365
This module explores the tools Microsoft 365 provides to help ensure an organization's regulatory compliance, including the Microsoft Purview compliance portal, Compliance Manager, and the Microsoft compliance score.
- Plan for security and compliance in Microsoft 365
- Plan your beginning compliance tasks in Microsoft Purview
- Manage your compliance requirements with Compliance Manager
- Examine the Compliance Manager dashboard
- Analyze the Microsoft Compliance score
Implement Microsoft Purview Insider Risk Management
This module examines how Microsoft Purview Insider Risk Management helps organizations minimize internal risks by enabling them to detect, investigate, and act on malicious and inadvertent activities.
- Explore insider risk management
- Plan for insider risk management
- Explore insider risk management policies
- Create insider risk management policies
- Investigate insider risk management activities and alerts
- Explore insider risk management cases
Implement Microsoft Purview Information Barriers
This module examines how Microsoft Purview uses information barriers to restrict communication and collaboration in Microsoft Teams, SharePoint Online, and OneDrive for Business.
- Explore Microsoft Purview Information Barriers
- Configure information barriers in Microsoft Purview
- Examine information barriers in Microsoft Teams
- Examine information barriers in OneDrive
- Examine information barriers in SharePoint
Explore Microsoft Purview Data Loss Prevention
This module examines the data loss prevention features in Microsoft 365 that help organizations identify, monitor, report, and protect sensitive data through deep content analysis while helping users understand and manage data risks.
- Examine data loss prevention for workloads
- Examine DLP policies
- Explore Endpoint data loss prevention
- Explore adaptive protection in Microsoft Purview
- View DLP policy results
Implement Microsoft Purview Data Loss Prevention
This module examines how organizations can use Microsoft Purview Data Loss Prevention to help protect sensitive data and define the protective actions that organizations can take when a DLP rule is violated.
- Plan to implement Microsoft Purview Data Loss Protection
- Implement Microsoft Purview's default DLP policies
- Design a custom DLP policy
- Create a custom DLP policy from a template
- Configure email notifications for DLP policies
- Configure policy tips for DLP policies
Implement data classification of sensitive information
This module introduces you to data classification in Microsoft 365, including how to create and train classifiers, view sensitive data using Content explorer and Activity explorer, and implement Document Fingerprinting.
- Explore data classification
- Implement data classification in Microsoft 365
- Explore trainable classifiers
- Create and retrain a trainable classifier
- View sensitive data using Content explorer and Activity explorer
- Detect sensitive information documents using Document Fingerprinting
Explore sensitivity labels
This module examines how sensitivity labels from the Microsoft Information Protection solution let you classify and protect your organization's data, while making sure that user productivity and collaboration isn't hindered.
- Manage data protection using sensitivity labels
- Explore what sensitivity labels can do
- Determine a sensitivity label's scope
- Apply sensitivity labels automatically
- Explore sensitivity label policies
Implement sensitivity labels
This module examines the process for implementing sensitivity labels, including applying proper administrative permissions, determining a deployment strategy, creating, configuring, and publishing labels, and removing and deleting labels.
- Plan your deployment strategy for sensitivity labels
- Enable sensitivity labels for files in SharePoint and OneDrive
- Examine the requirements to create a sensitivity label
- Create sensitivity labels
- Publish sensitivity labels
- Remove and delete sensitivity labels