Outlook Level 2/3 – Advanced Outlook

About:  In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files, as well as share and delegate access to your workspaces.

This course builds upon the foundational knowledge presented in the Outlook Level 1 – Introduction to Outlook course and will help you customize a communication system well-suited to your work styles.

Course Objectives:
In this course, you will use Outlook’s advanced features to customize and manage your email communications, including using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook backups and data file settings.

You will:
• Modify messages and set global options.
• Organize, search, and manage messages.
• Manage your mailbox.
• Automate message management.
• Work with calendar settings.
• Manage contacts and groups.
• Manage activities by using tasks.
• Share workspaces with others.
• Manage Outlook data files.

Audience Profile:
This course is intended for people who have a basic understanding of Microsoft Windows and want to know how to use Outlook’s advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks.

Prerequisites:
To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders. Additionally, it will benefit you to have basic Outlook skills. You can obtain these skills and knowledge by taking the following course: Outlook Level 1 – Introduction to Outlook.

Outline
Modifying Messages and Setting Global Options
Insert Advanced Characters and Objects
Modify Message Settings and Options
Configure Global Outlook Options
Customize the Outlook Interface

Organizing, Searching, and Managing Messages
Group and Sort Messages
Filter and Manage Messages
Search Outlook Items

Managing Your Mailbox
Use the Junk E-Mail Filter to Manage Messages
Manage Your Mailbox

Automating Message Management
Use Automatic Replies
Use the Rules Wizard to Organize Messages
Create and Use Quick Steps

Working with Calendar Settings
Set Advanced Calendar Options
Create and Manage Additional Calendars
Manage Meeting Responses

Managing Contacts
Import and Export Contacts
Use Electronic Business Cards
Forward Contacts

Managing Activities by Using Tasks
Assign and Manage Tasks

Sharing Workspaces with Others
Delegate Access to Outlook Folders
Share Your Calendar
Share Your Contacts

Managing Outlook Data Files
Use Archiving to Manage Mailbox Size
Back Up Outlook Items
Change Data File Settings